peso994 Privacy Policy

1.1 peso994 ("we," "us," "our," "the Platform") is committed to protecting the privacy and personal data of every Filipino player who uses our platform. This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of personal information in connection with the peso994 website and gaming services.

1.2 This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). It is also consistent with the requirements of PAGCOR, the Philippine Amusement and Gaming Corporation, which regulates the peso994 platform.

1.3 By registering an account on peso994 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the peso994 platform immediately.

1.4 This Privacy Policy should be read together with the peso994 Terms & Conditions, which govern your overall use of the platform.

2.1 peso994 collects the following categories of personal data from players and platform users:

Identity & Registration Data:

• Full legal name as it appears on a government-issued ID;
• Date of birth (for age verification — players must be 21 or older);
• Gender (optional, for personalisation purposes);
• Nationality and country of residence;
• Government-issued identification number (e.g., PhilSys ID, passport, driver's licence).

Contact Data:

• Email address;
• Mobile phone number (Philippine format);
• Residential address (barangay, city/municipality, province, ZIP code).

Financial Data:

• GCash or PayMaya (Maya) account details linked to your peso994 account;
• Philippine bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for withdrawal processing;
• Transaction history, deposit amounts, withdrawal amounts, and account balance records.

Gaming & Behavioural Data:

• Game session history, wager amounts, win/loss records;
• Bonus usage and promotional participation history;
• Responsible gaming tool usage (deposit limits, self-exclusion requests, cooling-off periods).

Technical Data:

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session timestamps and platform interaction logs.

3.1 Directly from you: The majority of personal data peso994 holds is provided directly by you during account registration, identity verification (KYC), deposit and withdrawal requests, customer support interactions, and participation in promotions or surveys.

3.2 Automatically: When you access the peso994 platform, certain technical data is collected automatically through cookies, web beacons, and server logs. This includes your IP address, device information, browser type, and session activity. See Section 9 for full details on our cookie practices.

3.3 From third parties: peso994 may receive personal data from third-party identity verification providers, payment processors (GCash, Maya, Philippine banks), fraud prevention services, and PAGCOR or other regulatory bodies where required by law.

3.4 From your use of the platform: Your gameplay activity, transaction history, and interaction with peso994 features generate data that is automatically recorded in our systems as part of normal platform operation.

4.1 peso994 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your peso994 player account;
• Identity verification: To verify your age (21+) and identity in compliance with PAGCOR KYC requirements and Philippine anti-money laundering laws;
• Transaction processing: To process deposits and withdrawals via GCash, Maya, and Philippine bank transfers in Philippine Peso (PHP);
• Platform operation: To deliver gaming services, process wagers, calculate winnings, and maintain game integrity;
• Customer support: To respond to your inquiries, complaints, and support requests;
• Promotions & bonuses: To administer bonus offers, loyalty programmes, and promotional campaigns you have opted into;
• Fraud prevention & security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct;
• Responsible gaming: To monitor gameplay patterns and enforce responsible gaming tools such as deposit limits and self-exclusion;
• Legal compliance: To comply with PAGCOR regulations, the Data Privacy Act, anti-money laundering laws, and other applicable Philippine legislation;
• Platform improvement: To analyse usage patterns and improve the peso994 platform experience for Filipino players.

4.2 peso994 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

5.1 Under the Philippine Data Privacy Act of 2012, peso994 processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and peso994 (i.e., to provide gaming services, process transactions, and manage your account);
• Legal obligation: Processing is required to comply with PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws;
• Legitimate interests: Processing is necessary for peso994's legitimate interests in fraud prevention, platform security, and responsible gaming enforcement, provided these interests are not overridden by your rights;
• Consent: For certain processing activities such as marketing communications and optional personalisation features, peso994 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6.1 peso994 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

• Payment processors: GCash, PayMaya (Maya), and Philippine banking partners receive the minimum data necessary to process your deposits and withdrawals;
• Identity verification providers: Third-party KYC and age verification services receive identity documents and data solely for verification purposes;
• Fraud prevention services: Specialist fraud detection providers may receive technical and transactional data to identify and prevent fraudulent activity;
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies may receive data as required by law or regulatory mandate;
• IT and platform service providers: Hosting, cloud infrastructure, and technical support providers who process data on our behalf under strict data processing agreements;
• Legal proceedings: Courts, law enforcement agencies, or legal advisors where disclosure is required by a valid court order or legal process.

6.2 All third parties with whom peso994 shares personal data are contractually required to handle that data in accordance with the Philippine Data Privacy Act and to implement appropriate security measures.

7.1 peso994 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations.

7.2 The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, as required under Philippine anti-money laundering regulations;
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA requirements;
• Gaming activity logs: Retained for a minimum of three (3) years for audit, dispute resolution, and responsible gaming monitoring purposes;
• Customer support records: Retained for two (2) years from the date of the last interaction;
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter for compliance documentation.

7.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with peso994's data disposal procedures.

8.1 peso994 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the peso994 platform;
• Encryption of sensitive data at rest, including financial records and identity documents;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication requirements for account access and administrative systems;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, peso994 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act.

8.3 While peso994 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your peso994 account credentials and for notifying us immediately if you suspect unauthorised access to your account.

9.1 peso994 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and deliver a personalised experience. A cookie is a small text file stored on your device when you visit the peso994 website.

9.2 The following categories of cookies are used on the peso994 platform:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies and security tokens. These cannot be disabled without affecting platform functionality;
• Functional cookies: Remember your language preferences, display settings, and login status to improve your experience;
• Analytics cookies: Collect anonymised data about how players use the platform, which pages are visited most, and where errors occur. This data helps us improve peso994 for all Filipino players;
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of peso994 campaigns. These are only activated with your consent.

9.3 You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the peso994 platform. Withdrawing consent for marketing cookies will not affect your ability to use core gaming services.

10.1 As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by peso994:

• Right to be informed: You have the right to know what personal data peso994 collects about you, the purposes for which it is processed, and how it is handled;
• Right of access: You may request a copy of the personal data peso994 holds about you at any time;
• Right to rectification: You may request correction of any inaccurate, incomplete, or outdated personal data in your peso994 account;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to peso994's legal retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

10.2 To exercise any of the above rights, please contact the peso994 Data Protection Officer (DPO) using the contact details provided in Section 14. peso994 will respond to all verified data subject requests within fifteen (15) business days.

11.1 The peso994 platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gambling regulations. peso994 does not knowingly collect personal data from persons under the age of 21.

11.2 If peso994 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately and permanently closed, all associated data will be deleted, and any funds held in the account will be handled in accordance with applicable law.

11.3 If you are a parent or guardian and believe that a minor has registered an account on peso994, please contact our support team immediately so that we can take appropriate action without delay.

12.1 In certain circumstances, peso994 may transfer your personal data to service providers or partners located outside the Republic of the Philippines — for example, cloud infrastructure providers or international fraud prevention services.

12.2 Where such transfers occur, peso994 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to handle your data in accordance with standards equivalent to those required by the Philippine Data Privacy Act.

12.3 peso994 will not transfer your personal data to a foreign country or international organisation unless that transfer is authorised under the Data Privacy Act and its Implementing Rules and Regulations, or unless you have given your explicit consent to the transfer.

13.1 peso994 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. The effective date at the top of this page will be updated whenever material changes are made.

13.2 When we make significant changes to this Privacy Policy, we will notify registered players via their registered email address or through a prominent notice on the peso994 platform at least seven (7) days before the changes take effect.

13.3 Your continued use of the peso994 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should discontinue use of the platform and may request account closure in accordance with the Terms & Conditions.

14.1 peso994 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act. The DPO is responsible for overseeing peso994's data protection compliance and serves as the primary point of contact for all data privacy matters.

14.2 If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the peso994 DPO. All privacy-related inquiries will be acknowledged within three (3) business days and resolved within fifteen (15) business days where possible.

14.3 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with peso994's response to your privacy concern. The NPC can be reached through its official government channels.